Eastcoast Engraving Return Policy

At Eastcoast Engraving, we stand by the quality of our work and are committed to customer satisfaction. If you receive an item that is broken, damaged, defective, or not in accordance with your order due to our manufacturing process, we will promptly replace the item at no additional cost.

Please note that all personalized products are made to order based on your specifications and are not eligible for returns. We encourage you to review your customization details carefully before submitting your order.

For returns of defective items, please reach out to us via the "contact us" section on our homepage. We request that you use only standard American keyboard characters when providing personalization details, as international characters (characters with accent marks, etc.) cannot be processed.

Should there be any questions or need for clarification regarding your order's specifications, our team will proactively contact you to ensure accuracy prior to production.

Your contentment with our products is our highest priority, and we are here to ensure that your experience with us is exceptional.

Eastcoast Engraving -Customer Service

Reach out to Eastcoast Engraving for custom mailbox decals,
personalized pet tags, and durable luggage tags. Our friendly team is
ready to assist with your order, answer design questions, and provide
quick turnaround times. Contact us for high-quality, custom tags that
reflect your unique style or inquire about bulk orders and retail
partnerships. Fast shipping and customer satisfaction guaranteed